Terms of service

Terms of Service

OVERVIEW

This website is operated by MegaPrints. Throughout the site, the terms "we", "us," and "our" refer to MegaPrints. MegaPrints offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - PERSONALISED PRODUCTS

Our primary products are personalized and custom-made to your specifications.

  • No Returns or Exchanges: Due to the custom nature of our products, we cannot accept returns or exchanges unless the item is defective or damaged upon arrival.
  • Reporting Issues: If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at hello@megaprints.co.uk. Provide your order number, a description of the issue, and photographs if possible.
  • Resolution: Upon verification, we will offer a replacement or a refund in accordance with our Return and Refund Policy.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.

For more details, please review our Return and Refund Policy.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information without prior notice.

SECTION 9 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content:

  • For any unlawful purpose.
  • To solicit others to perform or participate in unlawful acts.
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • To infringe upon our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided 'as is' and 'as available' for your use.

In no case shall MegaPrints, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

SECTION 11 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless MegaPrints and our affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 12 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

SECTION 13 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us.

SECTION 14 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement and understanding between you and us.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 16 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update or change any part of these Terms of Service by posting updates to our website.

SECTION 17 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@megaprints.co.uk.

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