By MegaPrints Team
We understand you might have questions before placing an order with MegaPrints.co.uk. Here are answers to some of the most frequently asked questions.
1. How Do I Personalise My Product?
- Online Customisation Tool: Use our easy-to-navigate design tool to add photos, text, and choose layouts.
- Assistance: Our customer service team is available to help if you need guidance.
2. What Is the Production Time?
- Standard Orders: Typically 1-2 business days.
- Large Orders: May require additional time; contact us for details.
3. Do You Offer Express Shipping?
- Yes: We offer express shipping options at checkout.
- Delivery Estimates: Express shipping usually delivers within 1-2 business days after production.
4. Can I Preview My Design Before Printing?
- Digital Proofs: You'll see a preview during the design process.
- Final Checks: We recommend reviewing your design carefully before placing the order.
5. What If I Find an Error After Ordering?
- Contact Us Immediately: We'll do our best to accommodate changes if the order hasn't entered production.
6. Are There Any Discounts for Bulk Orders?
- Yes: Contact our sales team for bulk order inquiries and potential discounts.
7. What Payment Methods Do You Accept?
- Payment Options: We accept major credit cards, PayPal, and other secure payment methods.
7. What Payment Methods Do You Accept?
- Payment Options: We accept major credit cards, PayPal, and other secure payment methods.
8. How Is My Order Shipped?
- Secure Packaging: Products are carefully packaged to prevent damage.
- Tracking: You'll receive a tracking number once your order is dispatched.
9. Do You Ship Internationally?
- Currently UK Only: We are focused on serving customers within the UK.
10. How Do I Contact Customer Support?
- Contact Us Form: By clicking on the contact form on our page, we will usually respond quickly.
Conclusion
We hope this answers your questions. If you need more information, don't hesitate to reach out. We're here to help make your experience seamless and enjoyable.
